Shipping & Returns
Items ordered and paid for will ship after 2–5 business days.
If Customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that we can not promise an arrival time after the products are shipped because all orders must pass through customs and the time frame that this takes is totally out of our hands.
Orders & Returns
If you have any problems with your order (not received, not what you were expecting, etc. ) PLEASE contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any situations that come up.
Please keep in mind that the products you are buying are handmade and 100% natural so they tend to have variations from batch to batch (such as slight changes on colour or setting).
Damages: If you receive a damaged item, contact us immediately at firstname.lastname@example.org. We will happily replace any damaged items provided they are reported within 48 hours of order delivery.
Returns: Due to the nature of our products, we cannot accept returns.
A replacement or a shop credit will be offered for certain circumstances. Please send us an email at email@example.com with any concerns about your purchase so we can work something out.
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.
Please note that Warrior Botanicals is not responsible for any additional shipping costs for returns + exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Warrior Botanicals.